Ratings & Reviews

Overall Rating

(73 reviews)
98.6% of customers recommend this property

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Resident Reviews

submitted by Tyler G. - |Recommended: YesDefinitely a viable living option for anyone working near Granite street — Parking is just enough for all buildings, sometimes you need to park on the street but Colonial Village manages the street around these places so no risk of getting a ticket. You might run into some heavy noise bleeding from other apartments in the bigger rooms. The big bedrooms especially, and bathrooms - subwoofers are the worst culprits. A couple buildings allow smoking, but that's it, and I hear they are getting carpet and wall replacements soon, so that will help a lot. Some apartments also only allow cats, but a lot will allow dogs and emotional support animals are allowed although not covered by ADA. If you work on Granite street, it is walking distance if you prefer to walk in the summer and don't mind a few miles of walking a day. Commute in the winter it can get cold. Stark Park is close by and amazing for walking dogs. Plenty of events, and Elm street is also walking distance, although getting to the good places downtown might require overall a few miles of walking. There is always time to talk with management or maintenance about issues and maintenance even has an emergency line. There is no off-site call logging, so only call when they are open. There are always e-mails for premature closures and schedule changes. There is also a pool and gym but I never use them, however I do know there is a 9ft pool for adults and a separate pool for young children, as well as a playground. The train tracks are fenced off so it is safer for roaming children and pets to have them stay away from the rails.
response from property -Hello Tyler, We thank you for your review and kind words about the property and staff. I'm happy to hear you are enjoying everything that makes Colonial Village special. We take great pride in the community atmosphere we have here. As you know we are fairly close to downtown all while not being directly on top of everything that is happening on Elm Street. The walk to downtown is a fairly easy one-mile walk or a short shared ride to prevent searching for parking downtown. Please feel free to contact the office at (603) 669-9600 if you need anything in the future. Sincerely, Sheila Clark Assistant Property Manager Colonial Village
submitted by Kimberly L. - |Recommended: YesColonial village review — It’s a nice place close to downtown Manchester and close to all highways. Overall it’s a nice first apartment to live in
response from property -Hello Kimberly, Thank you for your review. We are happy to hear you are enjoying being a part of our Colonial Village community. Colonial Village is a short 5-minute drive to downtown Manchester or major highways, which makes getting out on the town or heading to the beach, mountains, lakes, or the local airport quick and convenient. Respectfully, Sheila Clark Assistant Property Manager Colonial Village
submitted by Krista B. - |Recommended: YesGreat place to live — We have been very happy since moving here. Noise is minimal. Only downside is that sometimes smells from other apartments wonder into ours via the ventilation system. But overall we are very happy with our decision to move here
response from property -Hello Krista, Thank you for your five star review! Don't hesitate to reach out if there is anything we can do for you. See you around the community! Best, Estefany
submitted by Giseli C. - |Recommended: YesReally like the apt and the community — I really like the apt and community but since I live on 3th floor my apt is super cold, today it was 42 degrees inside which I have to keep all electric heaters on resulting to pay tons of money extra on electric bills, I believe is not fair to pay for utilities included but can’t use Also each time I contact the office asking when the heat will be turn on they don’t answer with right dates This is the only complain I have so far, is hard to don’t have heat inside with children and hopefully the administration respect put this as priority
response from property -Hello Giseli, I'm sorry to hear your apartment has been chilly recently. Autumn in New Hampshire can be beautiful but tricky with temperatures starting cold in the morning and then warming up nicely before getting cool again in the evening. Maintenance has turned the heat on for all Colonial Village buildings. You should be able to turn on the heat in your apartment. If you are still having trouble with the heat please let the office know, and we will happily place a work order for you. I'm happy to hear you are enjoying being a part of the Colonial Village community. Sincerely, Sheila Clark Assistant Property Manager
submitted by Donna R. - |Recommended: YesI would recommend to live here — I feel safe here. It is nice here. I do not lujr how the attic storage is managed. It often takes too long for management to return my calls
response from property -Thank you for your review Donna! As you can see, there are a lot of exciting changes happening in our community and we will certainly discuss how we can better manage the attics. If myself or Sheila, our Assistant Property Manager, is unavailable, one of our awesome Leasing Consultants would be happy to help with any questions you may have. I'm happy to know you feel safe and that you like living here- we love having you! Please don't hesitate to reach out if there is anything we can do for you. Best Regards, Lindsay Carroll Property Manager
submitted by Savanah H. - |Recommended: YesWell kept, quiet, and friendly. — While I haven't lived here long, my experience has been nothing short of positive.
response from property -Savanah, We're so happy you have had a pleasant experience thus far! Please let us know if you need anything. Warmly, Ian Flannery
submitted by Norma M. - |Recommended: YesGreat Place to live — The staff are all friendly and helpful, the noise level is minimal. Updated and clean environement.
response from property -Hi Norma, Welcome Home! We are thrilled you have chosen Colonial Village as your home and can't thank you enough for your kind words. If there is ever anything you need, don't hesitate to ask! See you around the community,
submitted by RACHEL M. - |Recommended: YesNice property, friendly staff — Nice area, nice property, helpful staff
response from property -Hi Rachel, Thank you for your feedback! We appreciate your support, and are glad you've joined out community. Please don't hesitate to ask for anything you need! Best, Estefany
submitted by Brianna G. - |Recommended: YesSo far, so good — Very welcoming, attentive maintenance crew and super friendly staff. We’ve only been here for a week and already feel so at home
response from property -Hi Brianna, Welcome Home! We are thrilled you have chosen Colonial Village as your home and can't thank you enough for your kind words. If there is ever anything you need, don't hesitate to ask! See you around the community, Lindsay Carroll Property Manager
submitted by Mercedes H. - |Recommended: YesNice place — Great they should move there
response from property -Hi Mercedes, Thank you for your five star review! Don't hesitate to reach out if there is anything we can do for you. Best, Estefany Soria
submitted by Kyle N. - |Recommended: YesIt's a good place to live, could change a few things too. — I personally believe this a good place to live at, especially if it's going to be your first apartment. I haven't had any issues with the management and if I have any issues at all within my home, the maintenance is very responsive and quick The only downfall is that the rent pricing is a little to high, but I also understand because of the market too Thank you guys for everything that you do.
response from property -Hi Kyle, Thank you for your review! We appreciate your feedback.
submitted by A. F. - |Recommended: YesI am living here since 2015, it is now about 6 years ... I enjoyed very much living here. This is the best I have ever had in the history of my renting experience in different cities. Unfortunately I am going to move out when my contract ends in September because the rent has sky rocketed. For all the past 5 years the annual increase was about 20 per month ... But this year the Colonial Village Corporate had decided to increase the rent to 200 per month without considering the Covid-19 pandemic effects on incomes, hours of operations and business revenues At last I should say this Lindsay, the Manager and her wonderful office staff are shining like Venus, their respect, courtesy and human touch. I should also thank the Maintenance team. They are prompt, efficient and nice. Thank you all.
response from property -Good afternoon, We are truly grateful you have made Colonial Village your home for the past 6 years and will be sad to see you leave! Your kind words are appreciated and I will be sure to share them with the rest of the team. You've been a joy to work with and will always have a home here at Colonial Village. If there is anything we can ever do for you, please don't hesitate to ask. I wish you nothing but the best. Thank you! Lindsay Carroll Property Manager
submitted by Zachary D. - |Recommended: YesGood but could be better — Parking is gonna drive you insane, if you own more then 1 car get more bedrooms, rent is also insanely high compared to other places of same quality.
response from property -Hi Zachary, Thanks for your feedback. We try to accommodate everyone as best we can as far as parking goes. We will be line-striping the parking lots this year and hope that we can produce more spaces. I hope you get to enjoy some of the improvements in the community this summer- if you haven't seen the pool renovations, make sure you check them out! Don't hesitate to reach out if there is anything you need. All the best, Lindsay Carroll Property Manager
submitted by Stanimir N. - |Recommended: YesQuick and adequate response — ...just noticed a small leak from the ceiling in the bathroom, ... less than 2 hours, fixed, no issues, done. Thank you
response from property -Hi Stan, Thank you for writing us such a wonderful review! Please continue to let us know of how we can do BETTER! Our main goal is to make Colonial Village the best place to live for you. You are a great resident, and we appreciate your support. Sincerely, Abbey Cassidy Leasing Consultant
submitted by Richard H. - |Recommended: YesMy Review — A decent place to live but it can get expensive
response from property -Good Afternoon, Thank you very much for the feedback! Unfortunately the housing/rental market is making lower pricing hard for a market rate community like ours and surrounding communities. We know that its tough competition out there and would like to keep everyone if we could! To help make our property more worth your dollar we have been offering some things, so please feel free to reach out to me at 603-669-9600 anytime. Sincerely, Carrissa Roy Assistant Property Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Colonial Village Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Colonial Village Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose