Ratings & Reviews

Overall Rating

4
(29 reviews)
96.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Trysten B. - |Recommended: YesA clean, quiet, comfortable first apartment. — It is a nicely maintained, clean, and quiet first apartment. I’m very happy here, and the porch is just adorable. It smelled like freshly painted walls when we first moved in. The neighbors have been quiet, and friendly in passing.
response from property -Hi Trysten, Thank you for your 5 star review! We're so happy you like it here and we hope you stay for as long as you like. We have an awesome staff that loves serving our residents, and have so much more exciting things planned for the community this year! I can't wait to see how you set up your porch..enjoy it! Thanks again from all of us at Colonial Village
submitted by Sai R. - |Recommended: YesGreat community, but apts need a little redoing — One of the bedrooms does not have an A C. Also the A C in other rooms are very old. This alone is very inconvenient considering the summer heat.
response from property -Hi Sai, Thank you for your review! I'm sorry to about your AC, I'll get one of our maintenance team members to stop by and take a look at that for you immediately! Thank you bring bringing it to my attention, and don't hesitate to reach out if there is anything you need! Thanks again! Lindsay Carroll Property Manager
submitted by Reilly M. - |Recommended: YesHappy with my decision to live here — The office staff has been very responsive to emails. My move-in went very smoothly and the unit is in great condition Fresh paint, clean carpets, smelled and looked clean. My first work order was completed within 12 hours and the guys were friendly. Great first impressions My only complaints are being able to hear the upstairs neighbors very clearly and the laundry room good be cleaner.
response from property -Hi Reilly, Welcome home!! We are thrilled to have you as one of our newest additions to our community! I'm so happy to know how satisfied you were with your apartment and the timeliness of the completion of your work orders. We are so lucky to have such an awesome maintenance and office team. I'll be sure to take some time today to walk your building and get a list out to our cleaners/maintenance for items they can work on. Thank you bring bringing it to my attention, and don't hesitate to reach out if there is anything you need! Thanks again! Lindsay Carroll Property Manager
submitted by Brendan G. - |Recommended: YesGood commmunity to live — Friendly, quiet neighborhood. Staff takes care of maintenance needs quickly.
response from property -Hi Brendan, Thank you for your review! We are pleased to know you're needs are being taken care of timely-we have the best maintenance crew around! Don't hesitate to reach out if there is anything we can do for you. Hope to see you at the pool! Lindsay Carroll Property Manager
submitted by Amanda S. - |Recommended: YesFantastic place to live — it's pretty great. Offers a feeling of seclusion, while being minutes away from downtown
response from property -Hi Amanda, Thank you for your kind review! It is so convenient being so close to all the fun that downtown has to offer, but so great coming home to a secluded community located in such an awesome neighborhood! I'm so happy to know how much you enjoy living here. If there is anything we can do for you in the future, don't hesitate to reach out. Thank you again, and we hope to see you around our community! Best, Lindsay Carroll Property Manager
submitted by Michael S. - |Recommended: YesVery friendly, well taken care of — very loyal nice place, i will recommend it to anyone.
response from property -Hi Michael, We’re so glad you’ve decided to call Colonial Village your home! We have a great team here, between our maintenance staff,office staff and vendors- we take pride in the property and we know you do too! Please don't hesitate to reach out if there is anything we can do for you, and thank you for your great review. Lindsay Carroll Property Manager
submitted by Mathew B. - |Recommended: YesGood — I would say it is good.
response from property -Thank you, Matthew! We have a lot more exciting things coming our way as since Palmer Asset Management has resumed the management side of operations. Please don't hesitate to reach out if there is anything I can do for you. See you around the community! Best, Lindsay Carroll Property Manager
submitted by Geraldine A. - |Recommended: YesOverall Maintenance — The transfer of ownership of the property went well. Except for normal setbacks in transitioning i.e. payment, immediate maintenance responses, etc. the roperty is being managed well. The laundry room should be made cleaner and the machines better maintained cost went up but machines are leaving motor parts matrks on clean clothes . My garbage disposal was repaired screw from found inside--probably dsmantled from old part inside . Thank you.
response from property -Hello Geraldine, We appreciate the feedback! We have called our laundry vendor out to address any work orders in our buildings including yours. They usually show up the same day or next day, if you are not satisfied with the repairs please give us a call! I hope you are enjoying your summer. Sincerely, Carrissa Roy Assistant Property Manger Colonial Village
submitted by John W. - |Recommended: YesMaintenance — Always very pleased with maintenance and the work they do, all really nice guys and always do a great job fixing any issues I may have in my apartment
response from property -Hi John, Thank you for taking the time to write a review for the property! We really appreciate hearing from our residents. If you have any questions or concerns, please don't hesitate to call. Sincerely, Carrissa Roy Assistant Property Manager Colonial Village
submitted by Michael C. - |Recommended: YesNice place to live good neighborhood and good neighbors my 3 years here — Nice place to live good neighborhood and good neighbors my 3 years here
submitted by Lisa P. - |Recommended: YesNice place — Very quiet for the amount of buildings in the complex. Unit size is good, you don't feel cramped. Heat hot water included is a plus, though my unit is warm enough to not need the heat on in winter but need A C on most of summer. I like the temp around 68 in winter Maintenance people are prompt courteous when I've needed them. As with any complex snow removal can be challenging, but that's to be expected.
response from property -Hi Lisa, Thank you very much for you review. You're correct snow removal is sometimes a challenge, but our landscapers do a fine job of getting rid of that snow! I hope your summer is going well. Please don't hesitate to call or email us with any questions. Sincerely, Carrissa Roy Assistant Property Manager Colonial Village
submitted by Khadi S. - |Recommended: YesClean, green well landscape, family friendly — great location, property staff very friendly and helpful
submitted by Hung T. - |Recommended: YesGreat place to stay — Friendly and safe neighborhood
submitted by Abdelmounaim H. - |Recommended: YesGood — Great
response from property -Hello Abdelmounaim, Thank you so much for giving us some feedback! I hope you're enjoying your summer. Sincerely, Carrissa Roy Assistant Property Manager Colonial Village
submitted by Mohamed R. - |Recommended: YesIt's nice and a quite place to rent. — it's nice and a quite place to rent.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Colonial Village Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Colonial Village Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose